1. Free Worldwide Shipping

We provide free shipping to every country, with no hidden fees, no surprise charges, and no subscriptions required.

You pay only for your Oreeca device — we cover the rest.

This applies to all orders, including single devices, bundles, and accessories.

2. Delivery Time

Typical delivery time is 7 days from the moment your order is processed.

Most customers receive their device earlier, but we prefer to set realistic expectations so you’re never left guessing.

Your package moves through secure courier channels and is fully trackable from the moment it leaves our warehouse.

Even with global free shipping, we do not use slow postal services.

Your order is delivered through professional couriers to ensure:

• Fast dispatch

• Safe handling

• Accurate delivery

• Reliable tracking updates

3. Order Processing Time

Orders are processed within 24–48 hours (excluding weekends and public holidays).

During processing, we:

• Verify your order

• Prepare your device

• Perform a quick quality check

• Package it safely

• Hand it to the courier

You will receive a confirmation email once your order has shipped.

4. Tracking Information

Every order includes full tracking, free of charge.

As soon as your device ships, you’ll receive:

• A tracking number

• A link to track your package in real time

• Courier information

• Delivery estimates

You will always know where your Oreeca device is.

5. Delivery Guarantees

We guarantee:

• Safe packaging

• Accurate dispatch

• Full tracking

• Clear communication

• Smooth customs handling

• Replacement if anything goes wrong

If your order is delayed beyond a reasonable time, we will assist immediately and resolve it.

6. Lost or Delayed Shipments

In rare cases, international shipments may face delays due to customs or carrier backlogs.

If your order appears lost or stuck, we will:

1. Contact the courier directly

2. Start an investigation

3. Provide daily updates

4. Send a free replacement if necessary

We never leave families without support.

7. Incorrect Shipping Information

Please check your shipping address carefully before placing your order.

If anything is incorrect, contact us within 12 hours and we will update it before dispatch.

We cannot guarantee changes once the order has shipped.

8. Damaged or Faulty Deliveries

If your package arrives damaged, or if your Oreeca device is faulty upon arrival, contact us immediately.

We will replace it free of charge, no arguments, no questions.

Your child’s safety is too important for compromise.

9. Customs & Import Handling

Most countries receive Oreeca with no customs fees.

If your country charges customs duties, they are the responsibility of the buyer.

We work hard to keep these costs as low as possible and package orders in a way that clears customs quickly.

10. International Delivery

We proudly ship worldwide.

No region is too far, if your family needs Oreeca, we’ll get it to you.

Delivery times may vary slightly for remote regions or countries with strict customs procedures, but most orders still arrive within 7 days.

11. Need Help?

If you have any questions about your delivery or need help tracking your order, our team is always ready to assist.

Contact us at: hello@oreecca.com

We respond quickly and with care.