1. Information We Collect

We collect only the information needed to provide safe, reliable service, including:

1.1 Account Information

• Parent’s name

• Email address

• Phone number

• Password (encrypted)

1.2 Device & App Information

• Device ID

• GPS location (of the Oreeca device)

• Safe zones and alert settings

• Audio connection status (for auto-answer feature)

• Battery level

1.3 Payment Information

Payments are processed securely through Stripe.

We never see or store your credit card details.

1.4 Support Interactions

If you contact support, we may store:

• Email messages

• Chat transcripts

• Photos or screenshots you send us

This helps us resolve issues faster.

2. How We Use Your Information

We use your information only for the following purposes:

2.1 To Operate the Oreeca Device & App

• Provide live GPS tracking

• Deliver instant alerts

• Enable auto-answer calling

• Manage safe-zone notifications

2.2 To Improve the Service

We analyse anonymous and aggregated data to:

• Improve reliability

• Fix issues

• Enhance performance

• Develop new safety features

2.3 To Support You

Your contact details help us send:

• Setup instructions

• Safety alerts

• Important service updates

• Customer support messages

2.4 To Protect Families

We may use certain data to detect misuse, such as:

• Account fraud

• Unauthorized access

We do not use your data for advertising or profiling.

3. GPS & Child Safety Data

Oreeca collects GPS data only when the device is active.

This data is encrypted and stored securely.

We never:

• Sell location data

• Share it with advertisers

• Use it for marketing

• Store audio recordings

Auto-answer calling provides live listening only, and nothing is stored or recorded.

4. Who We Share Your Information With

Your data is shared only with trusted partners who help us operate Oreeca:

4.1 Payment Processor

• Stripe (for secure payments)

4.2 Cloud Hosting

• Secure hosting providers that store encrypted data

4.3 Safety & Compliance Services

If required by law or for serious safety concerns, we may share data with:

• Police

• Child protection agencies

• Emergency services

We never share data with any other third party.

5. How We Protect Your Information

Your privacy and your child’s safety are our highest priority.

We use:

• AES-256 encryption

• Secure authentication

• Encrypted network communication

• Regular security audits

• Strict data access controls

• Zero recording of audio or calls

Your account password is stored using secure hashing — no one (including us) can see it.

6. Children’s Privacy (COPPA Compliant)

Although Oreeca protects children, the app and account system are used only by parents or legal guardians.

We do not knowingly collect personal information from children under 13.

All child-related data (location, SOS alerts, safety zones) is controlled by parents.

7. Data Retention

We keep your data only as long as needed to operate your account.

If you delete your account, all personal and location data is permanently deleted within 30 days.

You may request data deletion at any time.

8. Your Rights

Depending on your region (e.g., UK GDPR, EU GDPR, CCPA), you may have the right to:

• Access your data

• Request deletion

• Correct inaccurate data

• Export your data

• Object to certain processing

• Withdraw consent at any time

To exercise these rights, contact us at:

support@oreecca.com (replace with your email)

9. International Data Transfers

We may process data in secure servers located in different countries.

Where required, we use legally approved mechanisms such as:

• Standard Contractual Clauses (SCCs)

• GDPR-compliant protections

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Your data is protected regardless of location.

10. Changes to This Policy

We may update this Privacy Policy to reflect new features or legal requirements.

We will notify you of any significant changes via email or app notification.

11. Contact Us

If you have questions about privacy or need assistance:

Email: hello@oreecca.com

We respond quickly and with care.